Privacy and Cookie Policy

Florvino, LLC Privacy Policy 

Last Updated: 05/24/2024 

 

Florvino, LLC ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information when you use our website or interact with our services. By accessing or using our website, you consent to the terms of this Privacy Policy. 

1. Information We Collect
   1. Personal Information: When you visit our website, place an order, or interact with our services, we may collect personal information such as your name, contact information, company information, billing and shipping address, and payment details.
   2. Non-Personal Information: We may also collect non-personal information, including but not limited to your IP address, browser type, device information, and usage patterns.

2. How We Use Your Information
   1. We use the information collected to assist with sales, process orders, provide customer support, improve our website and services, and communicate with you about promotions, updates, and other relevant information.
   2. Your personal information will not be sold, exchanged, transferred, or given to any other company for any reason without your consent, except as required by law. This does not include trusted third parties who assist us in operating our website and other IT systems, conducting our business, processing your orders, or otherwise servicing you, as long as those parties agree to keep this information confidential.

3. Security
   1. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
   2. All sensitive information you supply is encrypted and transmitted via Secure Socket Layer (SSL) technology.

4. Cookies
   1. We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

5. Third-Party Disclosure
   1. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

6. Children's Online Privacy Protection Act (COPPA) Compliance
   1. Our website is not directed at children under 13 years of age. We do not knowingly collect or maintain personal information from children under 13.

7. Changes to the Privacy Policy
   1. We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon the posting of the revised Privacy Policy and changes will be indicated by the date above. 

If you have any questions or concerns about our Privacy Policy, please contact us at info@florvino.com or by using the contact details below. 

Florvino, LLC
75 Potter Mountain Rd
Lanesborough, MA 01237 USA
info@florvino.com 
Phone: 413-692-9190